# Help Center unavailable for some customers

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 1h 33m
- started 2023-09-05 17:05 UTC
- Dashboard, Person API, API +16
- id: DWN-9771dfcc78
- Official page: https://stspg.io/zb4jhstyb10l

## Updates from Clearbit
### 2023-09-05 17:05 UTC: investigating
We’re investigating an issue where Clearbit's Help Center isn't resolving for some customers. We are working with our Help Center provider to identify the root cause and bring performance back to normal.

### 2023-09-05 18:38 UTC: resolved
Clearbit Help Center is now available

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).