# Audience and Alert Delays

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 2h 56m
- started 2023-11-09 21:55 UTC
- id: DWN-9d9e43f42d
- Official page: https://stspg.io/8b7sjw1w504z

## Updates from Clearbit
### 2023-11-09 21:55 UTC: identified
We have identified a delay in website traffic entering the Clearbit Platform. There is no data loss. Audiences and alerts will be using delayed data from approximately November 8th 1:40 AM PST. We're working on a swift resolution to work through the backlog of data.

### 2023-11-10 00:50 UTC: resolved
This incident has been resolved.

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