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Clearbit

Data Processing Delays

Degraded Lasted 1d 18h · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Person API, API, Marketo, Company API, Batch, Platform UI, Hubspot, Forms, Hubspot Form Shortening, Salesforce Sync, Segment, Reveal API, HubSpot Sync, Watchlist API, Discovery API, Prospector API, Connect, Webhooks
Down Index
52of 100

What to do

  • Check whether you use Clearbit Dashboard, Person API, API, Marketo and 15 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 18h it lasted.

    Anything that failed between 2023-09-19 01:42 UTC and 2023-09-20 20:33 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. investigating

    Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved. Due to storage and network issues at infrastructure providers, we do expect some data loss will have happened during the outage window. To guard ourselves better for this issue, we migrated part of our infrastructure to solutions with additional redundancy features.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a6165b661e

Is Clearbit still down?

No, this incident was resolved 2023-09-20 20:33 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

1d 18h, from 2023-09-19 01:42 UTC to 2023-09-20 20:33 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Dashboard, Person API, API, Marketo and 15 more.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.