# Data Processing Delays

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 1d 18h
- started 2023-09-19 01:42 UTC
- Dashboard, Person API, API +16
- id: DWN-a6165b661e
- Official page: https://stspg.io/zv28yy1y7pdr

## Updates from Clearbit
### 2023-09-19 01:42 UTC: investigating
Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing.

### 2023-09-19 11:27 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-09-20 20:33 UTC: resolved
This incident has been resolved. Due to storage and network issues at infrastructure providers, we do expect some data loss will have happened during the outage window. To guard ourselves better for this issue, we migrated part of our infrastructure to solutions with additional redundancy features.

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