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Clearbit

Enrichment API outage

Major outage Lasted 47m · started · Clearbit's page

Level
confirmed
Worst impact
Major outage
Components
Person API, Company API
Down Index
50of 100

What to do

  • Check whether you use Clearbit Person API, Company API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2025-04-02 21:13 UTC and 2025-04-02 22:00 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 5

  1. investigating

    Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.

    provider

  2. identified

    We've identified the issue and are in the process of rollout out a fix.

    provider

  3. monitoring

    We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    The Person, Company, and Combined enrichment APIs are all back to normal operation.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b9b114a9c3

Is Clearbit still down?

No, this incident was resolved 2025-04-02 22:00 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

47m, from 2025-04-02 21:13 UTC to 2025-04-02 22:00 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Person API, Company API.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.