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Clearbit

Audience results delay

Degraded Lasted 1d 15h · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Platform UI
Down Index
34of 100

What to do

  • Check whether you use Clearbit Dashboard, Platform UI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.

    Anything that failed between 2026-02-11 18:30 UTC and 2026-02-13 09:53 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 5

  1. investigating

    We're currently experiencing an issue that's preventing Audiences from being processed for some customers. Processing will resume once a fix is in place. We're actively working to resolve the issue and will share updates as they become available.

    provider

  2. identified

    We have identified an issue that prevents audience processing. We found the root cause and are implementing a fix.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved. Company and Person Audiences are functioning as normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ba969f003a

Is Clearbit still down?

No, this incident was resolved 2026-02-13 09:53 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

1d 15h, from 2026-02-11 18:30 UTC to 2026-02-13 09:53 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Dashboard, Platform UI.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.