# Audience results delay

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 1d 15h
- started 2026-02-11 18:30 UTC
- Dashboard, Platform UI
- id: DWN-ba969f003a
- Official page: https://stspg.io/ny6fh07jlxbs

## Updates from Clearbit
### 2026-02-11 18:30 UTC: investigating
We're currently experiencing an issue that's preventing Audiences from being processed for some customers. Processing will resume once a fix is in place. We're actively working to resolve the issue and will share updates as they become available.

### 2026-02-11 20:46 UTC: identified
We have identified an issue that prevents audience processing. We found the root cause and are implementing a fix.

### 2026-02-12 11:06 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-02-12 14:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-13 09:53 UTC: resolved
This incident has been resolved. Company and Person Audiences are functioning as normal.

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