# Salesforce Enrichment Intermittent Failures

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 3h 28m
- started 2023-07-19 21:29 UTC
- Salesforce Sync
- id: DWN-cf35cfbdd3
- Official page: https://stspg.io/xcdkjs63prsz

## Updates from Clearbit
### 2023-07-19 21:29 UTC: investigating
Records are not being enriched for some customers using Salesforce Enrichment on Platform

### 2023-07-20 00:57 UTC: resolved
This incident has been resolved.

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