# Company lookups delayed

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 7h 14m
- started 2023-07-12 13:45 UTC
- Person API, Company API
- id: DWN-d3cd3d5a5b
- Official page: https://stspg.io/bxszkr2wwx3m

## Updates from Clearbit
### 2023-07-12 13:45 UTC: investigating
We notice an abnormal increase in some of our background queues for company lookups, currently investigating the reason and origin of this.

### 2023-07-12 14:34 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-07-12 14:47 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-07-12 20:59 UTC: resolved
This incident has been resolved.

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