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Clearbit

Data ingestion is delayed

Degraded Lasted 1d · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Person API, API, Company API, Platform UI, Forms, Salesforce Sync, HubSpot Sync
Down Index
39of 100

What to do

  • Check whether you use Clearbit Person API, API, Company API, Platform UI and 3 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2025-01-08 17:51 UTC and 2025-01-09 18:16 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 4

  1. investigating

    Clearbit Platform data ingestion is delayed; enrichment, alerting, and Audience results will all be impacted.

    provider

  2. monitoring

    We identified and fixed the data ingestion issue. Results for data enrichment, alerting, and Audiences will be catching up over the next few hours. We'll be monitoring the progress.

    provider

  3. monitoring

    We are still processing the pending results for data enrichment, alerting, and Audiences. We expect progress overnight, and will provide another update tomorrow.

    provider

  4. resolved

    Data ingestion is up to date, and results for enrichment, alerting, and Audiences are caught up. If you were running a backfill yesterday, we advise that you rerun it to make sure all results are correctly updated.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d9893c7c8d

Is Clearbit still down?

No, this incident was resolved 2025-01-09 18:16 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

1d, from 2025-01-08 17:51 UTC to 2025-01-09 18:16 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Person API, API, Company API, Platform UI and 3 more.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.