- Level
- confirmed
- Worst impact
- Degraded
- Components
- Platform UI, Webhooks
- Down Index
- 34of 100
What to do
Check whether you use Clearbit Platform UI, Webhooks. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9d 6h it lasted.
Anything that failed between 2025-03-18 20:18 UTC and 2025-03-28 02:31 UTC may need a replay.Subscribe to Clearbit's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Clearbit 8
- investigating
Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
provider
- investigating
We are continuing to investigate this issue. We will continue to post updates as we make progress.
provider
- investigating
We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
provider
- identified
We have identified the issue and are implementing a fix.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are still working on a fix for this issue.
provider
- monitoring
We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.
provider
- resolved
This incident has been resolved. Audience results and destination deliveries are back to normal timing.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e1d6a2e6f5
Is Clearbit still down?
No, this incident was resolved 2025-03-28 02:31 UTC. For Clearbit's live state, see https://down.guide/clearbit.
How long did it last?
9d 6h, from 2025-03-18 20:18 UTC to 2025-03-28 02:31 UTC, by the times Clearbit posted.
What was affected?
Clearbit named Platform UI, Webhooks.
What caused it?
Clearbit hasn't published a root cause. If it does, it shows here.
Where does this come from?
Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.