# Elevated 500 rates on API responses

- Provider: [Clerk](https://down.guide/clerk)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 7m
- started 2026-05-26 21:19 UTC
- id: DWN-1583f269bd
- Official page: https://status.clerk.com/incidents/01KSK2FQC4GX0KM3YXGRWJ6848

## Updates from Clerk
### 2026-05-26 21:19 UTC: investigating
We are investigating elevated 500s affecting a subset of our API responses.

### 2026-05-26 21:32 UTC: investigating
We have implemented remediation for our session service. We are still investigating remediation for the Dashboard and backend API.

### 2026-05-26 21:47 UTC: investigating
We are deploying a mitigation for the Dashboard and Backend API

### 2026-05-26 21:53 UTC: investigating
We are continuing to work to deploy a mitigation for the backend API and Dashboard issues.

### 2026-05-26 22:00 UTC: investigating
We have deployed a fix and are observing rapid decline in error rates. We continue to monitor the situation.

### 2026-05-26 22:08 UTC: monitoring
We have deployed a fix for this issue and our services appear to have returned to normal operation. We continue to monitor.

### 2026-05-26 22:26 UTC: resolved
The root cause has been identified and addressed. We will continue to monitor going forward.

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