# Analytics API I/O timeouts

- Provider: [Clerk](https://down.guide/clerk)
- Level: confirmed
- Impact: Partial outage
- lasted 41m
- started 2026-06-09 21:56 UTC
- id: DWN-594409cab3
- Official page: https://status.clerk.com/incidents/01KTQ66RK3YHFA68TBXE7YMDBP

## Updates from Clerk
### 2026-06-09 21:56 UTC: investigating
Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

### 2026-06-09 22:11 UTC: monitoring
We've mitigated a connection issue with the Analytics API and are now monitoring.

### 2026-06-09 22:37 UTC: resolved
Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption

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