# Elevated API latency

- Provider: [Clerk](https://down.guide/clerk)
- Level: confirmed
- Impact: Degraded
- lasted 1h 45m
- started 2026-08-31 13:55 UTC
- id: DWN-add1d70fab
- Official page: https://status.clerk.com/incidents/01M1C1MY1NGFDMHZSREESJWK59

## Updates from Clerk
### 2026-08-31 13:42 UTC: investigating
We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.

### 2026-08-31 14:18 UTC: identified
We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.

### 2026-08-31 15:22 UTC: monitoring
Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.

### 2026-08-31 15:40 UTC: resolved
API performance has remained stable following mitigation. This incident has been resolved.

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