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ClickHouse Cloud

Degraded support ticket submission and response

Degraded Lasted 2h 48m · started · ClickHouse Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
20of 100

What to do

  • Check whether your product depends on ClickHouse Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 48m it lasted.

    Anything that failed between 2026-10-23 04:51 UTC and 2026-10-23 07:39 UTC may need a replay.
  • Subscribe to ClickHouse Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clickhouse-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ClickHouse Cloud 2

  1. identified

    > Support Ticket Creation through Cloud Console is degraded, and other Salesforce integrated functions may be impacted due to an outage reported at [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services). Creating support tickets through the ClickHouse Cloud Console may intermittently fail or take longer than usual. Responses to existing support tickets may also be delayed. If you have trouble submitting a support request, please email [support@clickhouse.com](mailto:support@clickhouse.com) or use the support chat in the Cloud Console. > > > For reference, Salesforce service updates are available on the [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services).

    provider

  2. resolved

    ``` Salesforce team resolved the issue that prevented users from logging in. They identified an issue with a recent release that prevented login sessions from being created. Deployed a fix forward, and access is now restored. Users can log in and open their orgs again. https://status.salesforce.com/incidents/20004512 ```

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bc35e5271b

Is ClickHouse Cloud still down?

No, this incident was resolved 2026-10-23 07:39 UTC. For ClickHouse Cloud's live state, see https://down.guide/clickhouse-cloud.

How long did it last?

2h 48m, from 2026-10-23 04:51 UTC to 2026-10-23 07:39 UTC, by the times ClickHouse Cloud posted.

What caused it?

ClickHouse Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

ClickHouse Cloud's official status page, https://status.clickhouse.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.