# Change indexing delayed

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Degraded
- lasted 4h 2m
- started 2026-06-03 14:50 UTC
- Indexing
- id: DWN-2c27eb1f70
- Official page: https://stspg.io/djx9wlq0q9b2

## Updates from Close
### 2026-06-03 14:50 UTC: investigating
Changes done to CRM data are reflected in search with a delay.

### 2026-06-03 15:21 UTC: investigating
We are continuing to investigate the issue.

### 2026-06-03 16:05 UTC: investigating
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.

### 2026-06-03 16:41 UTC: investigating
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.

### 2026-06-03 17:45 UTC: identified
We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.

### 2026-06-03 18:17 UTC: monitoring
A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.

### 2026-06-03 18:53 UTC: resolved
This incident has been resolved. The Close app and API are now functioning normally.

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