# SMS provider issues

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 37m
- started 2023-05-04 15:05 UTC
- SMS
- id: DWN-4806c4f063
- Official page: https://stspg.io/fpw2ns7m3chb

## Updates from Close
### 2023-05-04 15:05 UTC: investigating
Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. 
You can follow along with Twilio's status updates at: https://status.twilio.com/ 
We will update this page as soon as we have more information from Twilio.

### 2023-05-04 17:42 UTC: resolved
This incident has been resolved.

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