# Service interruption

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 7m
- started 2025-10-20 14:20 UTC
- Phone Service, Outgoing Calls
- id: DWN-5f982e44bf
- Official page: https://stspg.io/z4xcc55n949w

## Updates from Close
### 2025-10-20 14:20 UTC: investigating
There’s currently an outage on AWS’s end in a certain region. While our hosting is mainly in another region, many other services, including calling, are affected.

### 2025-10-20 20:27 UTC: resolved
This incident has been resolved.

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