# Elevated Response Times

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Degraded
- lasted 37m
- started 2025-01-23 16:41 UTC
- Application UI, API
- id: DWN-80a5e4882f
- Official page: https://stspg.io/8x81hlhdfm6m

## Updates from Close
### 2025-01-23 16:41 UTC: investigating
Users may currently experience elevated response times. We are investigating the situation.

### 2025-01-23 17:11 UTC: identified
We are taking mitigation steps to reduce high database load.

### 2025-01-23 17:14 UTC: monitoring
The response times should be normalized, we are monitoring the situation.

### 2025-01-23 17:18 UTC: resolved
This incident has been resolved.

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