# Partial outage - connection issues and application errors

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 42m
- started 2026-05-12 09:34 UTC
- API, Incoming Calls, Outgoing Calls +1
- id: DWN-9fc1c4c01b
- Official page: https://stspg.io/7sgfbp2fkhkg

## Updates from Close
### 2026-05-12 09:34 UTC: investigating
Some users are experiencing connection issues and application errors. Our engineers are currently investigating issues loading the Close application, making & receiving calls, and responding to Close API requests.

### 2026-05-12 11:07 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-12 11:17 UTC: resolved
This incident has been resolved.

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