# Call Recordings Processing Delayed

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Degraded
- lasted 5h 2m
- started 2026-04-23 16:16 UTC
- Call Recording
- id: DWN-b9a1e2c50d
- Official page: https://stspg.io/04kbv5jrhy4l

## Updates from Close
### 2026-04-23 16:16 UTC: investigating
We are currently investigating this issue.

### 2026-04-23 16:56 UTC: investigating
We are experiencing an issue with a 3rd party provider.

### 2026-04-23 17:32 UTC: monitoring
We are experiencing an issue with a 3rd party provider.

### 2026-04-23 18:52 UTC: monitoring
We're continuing to monitor the situation and expect gradual recovery over the next hour.

### 2026-04-23 19:45 UTC: monitoring
We're continuing to monitor the situation and expect gradual recovery over the next hour.

### 2026-04-23 21:18 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).