# Calling outage

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Major outage
- lasted 3h 40m
- started 2024-04-22 14:53 UTC
- Phone Service
- id: DWN-ca78561ee1
- Official page: https://stspg.io/pmd327srzddw

## Updates from Close
### 2024-04-22 14:53 UTC: investigating
Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users.
We will update this page as soon as we have more information from Twilio.

### 2024-04-22 17:36 UTC: monitoring
A fix has been implemented by Twilio and baseline call functionality has been restored.

### 2024-04-22 18:33 UTC: resolved
This incident has been resolved.

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