# Application loading issues

- Provider: [Close](https://down.guide/close)
- Level: confirmed
- Impact: Degraded
- lasted 3h 33m
- started 2023-07-07 17:37 UTC
- Phone Service, Application UI, Indexing +8
- id: DWN-f4ea60c8bc
- Official page: https://stspg.io/tvt96ny3yfmt

## Updates from Close
### 2023-07-07 17:37 UTC: investigating
We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions.
The engineering team is currently looking into resolving this as quickly as possible.

### 2023-07-07 18:36 UTC: monitoring
Application Loading Issues

### 2023-07-07 18:38 UTC: monitoring
The performance in Close is now operational. Our engineers are still closely monitoring the situation.

### 2023-07-07 21:10 UTC: resolved
This incident has been resolved.

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