# Close incident history

- **Close**: [App is unavailable for some customers](https://down.guide/close/DWN-4ccda523c3) (Major outage; lasted 29m; started 2026-10-28 17:41 UTC; Application UI, API)
- **Close**: [Application impairment](https://down.guide/close/DWN-7f95dbb4d7) (Partial outage; lasted 26m; started 2026-09-29 17:48 UTC; Application UI)
- **Close**: [Database Failures](https://down.guide/close/DWN-8c290db99b) (Partial outage; lasted 2h 3m; started 2026-08-11 13:12 UTC; us)
- **Close**: [Database Failures](https://down.guide/close/DWN-13b8deaada) (Partial outage; lasted 59m; started 2026-08-11 08:26 UTC; Application UI, API)
- **Close**: [Background Task Processing Delays](https://down.guide/close/DWN-1fbf59badf) (Degraded; lasted 1h 54m; started 2026-06-29 17:46 UTC; API)
- **Close**: [Change indexing delayed](https://down.guide/close/DWN-2c27eb1f70) (Degraded; lasted 4h 2m; started 2026-06-03 14:50 UTC; Indexing)
- **Close**: [Partial outage - connection issues and application errors](https://down.guide/close/DWN-9fc1c4c01b) (Partial outage; lasted 1h 42m; started 2026-05-12 09:34 UTC; API, Incoming Calls, Outgoing Calls +1)
- **Close**: [Search Functionality Delayed](https://down.guide/close/DWN-4a6903198b) (Degraded; lasted 2h 48m; started 2026-04-23 16:56 UTC; Indexing)
- **Close**: [Call Recordings Processing Delayed](https://down.guide/close/DWN-b9a1e2c50d) (Degraded; lasted 5h 2m; started 2026-04-23 16:16 UTC; Call Recording)
- **Close**: [Database issues](https://down.guide/close/DWN-99abb8bdb9) (Major outage; lasted 47m; started 2026-03-16 16:08 UTC; Application UI, API)
- **Close**: [Calling problems in the Desktop Application](https://down.guide/close/DWN-dea6194797) (Degraded; lasted 1h 13m; started 2025-11-05 18:42 UTC)
- **Close**: [Application Slowness](https://down.guide/close/DWN-f989643e2f) (Degraded; lasted 1h 59m; started 2025-11-01 08:55 UTC; Application UI, API)
- **Close**: [Experiencing delays on Dialer Sessions](https://down.guide/close/DWN-40bf5f27c0) (Degraded; lasted 4h 12m; started 2025-10-23 11:40 UTC; Dialer)
- **Close**: [Experiencing Delays on Dialer Sessions](https://down.guide/close/DWN-aec6154880) (Degraded; lasted 1h 15m; started 2025-10-22 10:35 UTC; Dialer)
- **Close**: [Service interruption](https://down.guide/close/DWN-5f982e44bf) (Partial outage; lasted 6h 7m; started 2025-10-20 14:20 UTC; Phone Service, Outgoing Calls)
- **Close**: [Service Interruption](https://down.guide/close/DWN-273c7590ca) (Partial outage; lasted 2h 35m; started 2025-10-20 10:38 UTC; Phone Service, Outgoing Calls, Telephony Provider Connectivity; us, us-east-1)
- **Close**: [Partial outage - application not loading](https://down.guide/close/DWN-67c24c60e9) (Partial outage; lasted 34m; started 2025-10-14 15:26 UTC; Application UI, API, Querying)

[Back to Close](https://down.guide/close)

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