# Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint

- Provider: [Cloudflare Zero Trust](https://down.guide/cloudflare-zero-trust)
- Level: confirmed
- Impact: Degraded
- lasted 1h 47m
- started 2026-08-31 20:16 UTC
- Access
- id: DWN-1aa149675f
- Official page: https://www.cloudflarestatus.com/incidents/72lc3n642lkf

## Updates from Cloudflare Zero Trust
### 2026-08-31 22:02 UTC: resolved
This incident has been resolved and the developer documentation has also been updated to reflect the same information: https://developers.cloudflare.com/cloudflare-one/integrations/identity-providers/one-time-pin/#allow-otp-emails-through-your-email-gateway

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