- Level
- confirmed
- Worst impact
- Degraded
- Components
- Support Site
- Down Index
- 22of 100
What to do
Check whether you use Cloudflare Support Site. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 39m it lasted.
Anything that failed between 2026-10-23 03:03 UTC and 2026-10-23 09:42 UTC may need a replay.Subscribe to Cloudflare's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=cloudflare works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Cloudflare 6
- investigating
Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time.
provider
- identified
Support portal, live chat support and emergency telephone line are still unavailable due to the ongoing helpdesk provider outage. Customers may experience issues submitting or viewing tickets/chats, and overall response times may be delayed. Customers with urgent issues should revert to using the support email address (backupsupport@cloudflare.com).
provider
- identified
We are continuing to work on a fix for the issue.
provider
- identified
We are continuing to work on a fix for the issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7404c69ee0
Is Cloudflare still down?
No, this incident was resolved 2026-10-23 09:42 UTC. For Cloudflare's live state, see https://down.guide/cloudflare.
How long did it last?
6h 39m, from 2026-10-23 03:03 UTC to 2026-10-23 09:42 UTC, by the times Cloudflare posted.
What was affected?
Cloudflare named Support Site.
What caused it?
Cloudflare hasn't published a root cause. If it does, it shows here.
Where does this come from?
Cloudflare's official status page, https://www.cloudflarestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.