# Degraded performances when using the Media Library

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 1h 18m
- started 2026-01-08 15:47 UTC
- Digital Asset Management (DAM), Media Library Widget
- id: DWN-32ac6a32ee
- Official page: https://stspg.io/mk9b9pgzbs9s

## Updates from Cloudinary
### 2026-01-08 15:47 UTC: investigating
Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

### 2026-01-08 15:56 UTC: monitoring
Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

### 2026-01-08 17:05 UTC: resolved
This incident has been resolved.

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