# Some customers experience authentication problems when accessing Cloudinary's Figma plugin

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-07-14 10:17 UTC
- id: DWN-40e8a46d4c
- Official page: https://stspg.io/gzq2gzhw17fk

## Updates from Cloudinary
### 2026-07-12 11:30 UTC: resolved
Due to a change in security parameters, some customers are experiencing failures when attempting to sign in to Cloudinary via the Cloudinary Figma plugin (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

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