# Issues accessing the Cloudinary web UI

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 47m
- started 2026-10-16 20:06 UTC
- Digital Asset Management (DAM), Management Console
- id: DWN-5a50dc7674
- Official page: https://stspg.io/bld3hqm805l5

## Updates from Cloudinary
### 2026-10-16 20:06 UTC: investigating
We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it.
Image and video delivery, uploads and API requests using API credentials are not affected.
We will post another update as soon as we have more information.

### 2026-10-16 21:08 UTC: monitoring
A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.

### 2026-10-16 21:53 UTC: resolved
This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).