# Add-on installations are unavailable

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 1h 22m
- started 2026-07-29 13:35 UTC
- Third-Party - Add-ons, Billing
- id: DWN-7814ba7993
- Official page: https://stspg.io/3j4v0ntkj79c

## Updates from Cloudinary
### 2026-07-29 13:35 UTC: investigating
Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message.
Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.

### 2026-07-29 14:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-29 14:58 UTC: resolved
This incident has been resolved.

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