# PDF transformations may fail under specific conditions(q\_auto) at the time of Upload.

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 14h 1m
- started 2026-01-04 17:51 UTC
- Upload API - US, Upload API - EU, Upload API - AP
- eu, us
- id: DWN-8451dd2256
- Official page: https://stspg.io/ptt5xzpf1bhr

## Updates from Cloudinary
### 2026-01-04 17:51 UTC: investigating
We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q\_auto.

### 2026-01-04 19:03 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-01-04 20:38 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-01-05 07:52 UTC: resolved
A fix has been implemented and this issue has been resolved

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