# Some users unable to overwrite assets

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 24m
- started 2025-07-03 15:27 UTC
- Digital Asset Management (DAM), Media Library Widget
- id: DWN-8c8b57b894
- Official page: https://stspg.io/fjxwgksnfhxf

## Updates from Cloudinary
### 2025-07-03 15:27 UTC: investigating
We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.

### 2025-07-03 16:47 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-07-03 19:51 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).