# Elevated Errors on Transformations

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 4h 40m
- started 2025-10-16 07:36 UTC
- Media Transformation API - US, Media Delivery
- us
- id: DWN-b0a27288a6
- Official page: https://stspg.io/z0t2mqbw6h5b

## Updates from Cloudinary
### 2025-10-16 07:36 UTC: investigating
We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.

### 2025-10-16 08:10 UTC: monitoring
A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.

### 2025-10-16 12:16 UTC: resolved
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.

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