# Media Processing and transformations related to AI is currently down.

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 2h 37m
- started 2025-06-29 11:58 UTC
- Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP +6
- eu, us
- id: DWN-b5573653d0
- Official page: https://stspg.io/jt2hs8vhf8cd

## Updates from Cloudinary
### 2025-06-29 11:58 UTC: identified
We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

### 2025-06-29 12:15 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-29 14:34 UTC: resolved
This incident has been resolved.

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