# Modules in Video App and the developer dashboard are not loading

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Degraded
- lasted 32m
- started 2025-07-13 18:29 UTC
- Digital Asset Management (DAM)
- id: DWN-cc2a7aabb7
- Official page: https://stspg.io/jgn137ygln9j

## Updates from Cloudinary
### 2025-07-13 18:29 UTC: identified
An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC.
A Fix is being actively worked on and will be deployed within the hour.

### 2025-07-13 18:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-07-13 19:00 UTC: resolved
This incident has been resolved.

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