# Elevated Error Rates for Requests Using g\_auto

- Provider: [Cloudinary](https://down.guide/cloudinary)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 24m
- started 2026-07-12 10:20 UTC
- Media Transformation API - AP
- id: DWN-e0ac35dad7
- Official page: https://stspg.io/3csz3slq2d63

## Updates from Cloudinary
### 2026-07-12 10:20 UTC: monitoring
An issue affecting requests that included the g\_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

### 2026-07-12 12:44 UTC: resolved
The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

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