# Cloudinary incident history

- **Cloudinary**: [Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264)](https://down.guide/cloudinary/DWN-98a975a566) (Degraded; lasted 0m; started 2026-10-24 07:03 UTC)
- **Cloudinary**: [Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619](https://down.guide/cloudinary/DWN-c220faa49a) (Degraded; lasted 0m; started 2026-10-21 18:22 UTC)
- **Cloudinary**: [Issues accessing the Cloudinary web UI](https://down.guide/cloudinary/DWN-5a50dc7674) (Partial outage; lasted 1h 47m; started 2026-10-16 20:06 UTC; Digital Asset Management (DAM), Management Console)
- **Cloudinary**: [Usage reports unavailable in Console Dashboard](https://down.guide/cloudinary/DWN-62f1e286c6) (Degraded; lasted 0m; started 2026-10-05 12:20 UTC)
- **Cloudinary**: [Increased Error Rates – EU Region](https://down.guide/cloudinary/DWN-6f611877b3) (Partial outage; lasted 4h 35m; started 2026-09-28 09:58 UTC; Media Transformation API - EU, Upload API - EU, Media Delivery; eu)
- **Cloudinary**: [Media Library / asset visibility](https://down.guide/cloudinary/DWN-c600efbc6a) (Degraded; lasted 1d; started 2026-08-13 17:04 UTC; Media Delivery)
- **Cloudinary**: [Add-on installations are unavailable](https://down.guide/cloudinary/DWN-7814ba7993) (Degraded; lasted 1h 22m; started 2026-07-29 13:35 UTC; Third-Party - Add-ons, Billing)
- **Cloudinary**: [Connection failures with the Cloudinary MCP Connector](https://down.guide/cloudinary/DWN-2d019450bd) (Degraded; lasted 12h 16m; started 2026-07-20 23:09 UTC)
- **Cloudinary**: [Some customers experience authentication problems when accessing Cloudinary's Figma plugin](https://down.guide/cloudinary/DWN-40e8a46d4c) (Degraded; lasted 0m; started 2026-07-14 10:17 UTC)
- **Cloudinary**: [Elevated Error Rates for Requests Using g\_auto](https://down.guide/cloudinary/DWN-e0ac35dad7) (Partial outage; lasted 2h 24m; started 2026-07-12 10:20 UTC; Media Transformation API - AP)
- **Cloudinary**: [Delays in MediaFlows](https://down.guide/cloudinary/DWN-400ab8f137) (Degraded; lasted 15h 17m; started 2026-06-16 15:19 UTC; Flow Engine)
- **Cloudinary**: [DAM View Assets Error](https://down.guide/cloudinary/DWN-c7195f815e) (Partial outage; lasted 17h 1m; started 2026-06-07 13:30 UTC; Digital Asset Management (DAM))
- **Cloudinary**: [Management of API credentials is currently experiencing issues](https://down.guide/cloudinary/DWN-2152374da0) (Partial outage; lasted 2h 44m; started 2026-03-24 16:51 UTC; Management Console)
- **Cloudinary**: [Errors with Account Creation](https://down.guide/cloudinary/DWN-4c11d72b5c) (Partial outage; lasted 1h 50m; started 2026-03-19 16:48 UTC; Management Console)
- **Cloudinary**: [Issues with MediaFlows Event Triggers](https://down.guide/cloudinary/DWN-78281ec711) (Degraded; lasted 15h 5m; started 2026-03-11 18:19 UTC; Flow Engine)
- **Cloudinary**: [Saved search fails for SMDs with spaces in name.](https://down.guide/cloudinary/DWN-12c7a6da3c) (Degraded; lasted 5h 32m; started 2026-02-26 12:50 UTC; Digital Asset Management (DAM))
- **Cloudinary**: [High latency when using the Cloudinary console](https://down.guide/cloudinary/DWN-33b29b9db8) (Degraded; lasted 15h 20m; started 2026-02-10 15:44 UTC; Digital Asset Management (DAM), Management Console)
- **Cloudinary**: [Search API and Media Library Issues](https://down.guide/cloudinary/DWN-b365693f00) (Partial outage; lasted 3h 42m; started 2026-02-10 08:21 UTC; Admin API - US, Admin API - AP, Admin API - EU; eu, us)
- **Cloudinary**: [Degraded performances when using the Media Library](https://down.guide/cloudinary/DWN-32ac6a32ee) (Degraded; lasted 1h 18m; started 2026-01-08 15:47 UTC; Digital Asset Management (DAM), Media Library Widget)
- **Cloudinary**: [PDF transformations may fail under specific conditions(q\_auto) at the time of Upload.](https://down.guide/cloudinary/DWN-8451dd2256) (Degraded; lasted 14h 1m; started 2026-01-04 17:51 UTC; Upload API - US, Upload API - EU, Upload API - AP; eu, us)
- **Cloudinary**: [Creative Approval Workflow Unavailable](https://down.guide/cloudinary/DWN-034174a27b) (Degraded; lasted 36m; started 2026-01-04 08:06 UTC; Digital Asset Management (DAM))
- **Cloudinary**: [Billing Dashboard and Plans Outage](https://down.guide/cloudinary/DWN-717e195783) (Degraded; lasted 3h 53m; started 2025-12-21 10:50 UTC; Billing)
- **Cloudinary**: [Failed transformation requests with combination of Strict Transformations and Auto-Upload](https://down.guide/cloudinary/DWN-510eb57f89) (Degraded; lasted 4h 22m; started 2025-12-15 15:10 UTC; Media Transformation API - US, Media Transformation API - AP, Upload API - US +3; eu, us)
- **Cloudinary**: [Media Library Widget login error](https://down.guide/cloudinary/DWN-6f44e1b7c8) (Degraded; lasted 47m; started 2025-12-10 12:30 UTC; Media Library Widget)
- **Cloudinary**: [Cloudinary Support Portal Outage](https://down.guide/cloudinary/DWN-6707b6ba29) (Major outage; lasted 4h 48m; started 2025-12-05 09:16 UTC; Support Site)
- **Cloudinary**: [Delivery hostname res.cloudinary.com is blocked in Indonesia](https://down.guide/cloudinary/DWN-e7ec9ae86c) (Degraded; lasted 6d; started 2025-11-21 08:17 UTC; Media Delivery; us)
- **Cloudinary**: [Media Library Widget Access Limited](https://down.guide/cloudinary/DWN-7c028ea6fa) (Degraded; lasted 6h 5m; started 2025-11-10 10:26 UTC; Media Library Widget)
- **Cloudinary**: [Asset thumbnails not loading correctly in Media Library Widget](https://down.guide/cloudinary/DWN-ffcc311064) (Degraded; lasted 57m; started 2025-10-22 14:01 UTC; Media Library Widget)
- **Cloudinary**: [Degraded Performance - Usage Data & Reporting Delays](https://down.guide/cloudinary/DWN-fad1dc65a4) (Degraded; lasted 1d; started 2025-10-20 13:29 UTC; Digital Asset Management (DAM), Billing)
- **Cloudinary**: [Degraded Performance in US Datacenter](https://down.guide/cloudinary/DWN-fd726a37a7) (Degraded; lasted 1d 7h; started 2025-10-20 07:51 UTC; Media Transformation API - US, Console, Upload API - US +5; us)
- **Cloudinary**: [Elevated Errors in Webhook Notifications](https://down.guide/cloudinary/DWN-c9ee58a9c1) (Degraded; lasted 12h 29m; started 2025-10-16 07:52 UTC; Webhooks / HTTP notifications - US; us)
- **Cloudinary**: [Elevated Errors on Transformations](https://down.guide/cloudinary/DWN-b0a27288a6) (Degraded; lasted 4h 40m; started 2025-10-16 07:36 UTC; Media Transformation API - US, Media Delivery; us)

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