Request latency and timeout

What to do

• Check whether your product depends on Cloudsmith. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

  Anything that failed between 2026-08-25 16:38 UTC and 2026-08-25 18:09 UTC may need a replay.

• Subscribe to Cloudsmith's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=cloudsmith works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudsmith 6

1. investigatingAug 25, 2026, 4:38 PM UTC

   We have identified an issue causing request latency and timeouts affecting metadata requests and package downloads.

   provider

2. investigatingAug 25, 2026, 5:06 PM UTC

   We have taken steps to mitigate customer impact, but continue to see latency and timeouts affecting metadata and package download requests. Next update by 17:30 UTC.

   provider

3. monitoringAug 25, 2026, 5:29 PM UTC

   We have returned to normal operations, but will continue to monitor.

   provider

4. resolvedAug 25, 2026, 6:09 PM UTC

   Between 16:04 and 17:13 UTC, customers experienced latency and timeouts affecting metadata and package download requests. We have confirmed normal operations.

   provider

5. monitoringAug 25, 2026, 7:45 PM UTC

   We observed increased latency and timeouts between 18:48 and 19:08 UTC. We continue to closely monitor.

   provider

6. resolvedAug 26, 2026, 7:55 AM UTC

   We have confirmed that our services have returned to normal operations.

   provider

Corrections

None so far.

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