# Errors affecting API and web requests

- Provider: [Cloudsmith](https://down.guide/cloudsmith)
- Level: confirmed
- Impact: Degraded
- lasted 1h 44m
- started 2026-08-05 16:26 UTC
- id: DWN-49ba2a23eb
- Official page: https://status.cloudsmith.com/incidents/01KZ9BZFN41Z7DQBRC917Y1NJ3

## Updates from Cloudsmith
### 2026-08-05 16:26 UTC: investigating
We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion. 
We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause

### 2026-08-05 16:28 UTC: investigating
Impact has been confirmed as ended. The engineering team is investigating & monitoring.

### 2026-08-05 18:11 UTC: resolved
No further impact to API or Web applications outside of the 1 minute window

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