# Download Request Latency for Python Packages

- Provider: [Cloudsmith](https://down.guide/cloudsmith)
- Level: confirmed
- Impact: Degraded
- lasted 2h 7m
- started 2026-07-16 09:04 UTC
- eu, us
- id: DWN-7275f6c697
- Official page: https://status.cloudsmith.com/incidents/01KXN2PYFKGHTTK6HKQM6RDEV1

## Updates from Cloudsmith
### 2026-07-16 09:04 UTC: investigating
We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is actively investigating, and we'll update the status accordingly.

### 2026-07-16 09:52 UTC: investigating
We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.
Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly

### 2026-07-16 10:39 UTC: monitoring
We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions. 
The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.

### 2026-07-16 11:11 UTC: resolved
We have confirmed that our change has returned stability to the service

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