# Service Degradation On Our Web API 

- Provider: [Cloudsmith](https://down.guide/cloudsmith)
- Level: confirmed
- Impact: Degraded
- lasted 1h 25m
- started 2026-09-30 16:02 UTC
- us
- id: DWN-fe63123294
- Official page: https://status.cloudsmith.com/incidents/01M3SGTFPN70BQ1YTP4BJX0P8T

## Updates from Cloudsmith
### 2026-09-30 16:02 UTC: investigating
We're experiencing intermittent 504s on our API in the US region,
Our engineering team is currently investigating

### 2026-09-30 16:23 UTC: identified
We're experiencing intermittent 504s on our API in the US region,
Our engineering team is releasing a fix, and we'll provide further updates shortly.

### 2026-09-30 16:44 UTC: monitoring
We have identified the issue causing 504's intermittently on our API.
Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.

### 2026-09-30 16:55 UTC: monitoring
We have identified the issue causing intermittent 504s on our API.
Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.

### 2026-09-30 17:26 UTC: resolved
This incident is now resolved.
We have confirmed that the API has returned to normal operations.

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