# Single sign-on to console is failing

- Provider: [CockroachDB Cloud](https://down.guide/cockroachdb)
- Level: confirmed
- Impact: Partial outage
- lasted 11m
- started 2023-10-30 20:25 UTC
- Cloud Console
- id: DWN-971d47f982
- Official page: https://stspg.io/rjwc2v9r17zx

## Updates from CockroachDB Cloud
### 2023-10-30 20:25 UTC: monitoring
Due to an upstream provider outage, all authentication methods for the Cockroach Cloud console are failing, other than authenticating via username and password. Existing sessions will continue to work until they time out.

### 2023-10-30 20:36 UTC: resolved
The upstream provider incident has been resolved, and SSO authentication is working again.

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