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CockroachDB Cloud

Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).

Partial outage Lasted 1h 31m · started · CockroachDB Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
CockroachDB Basic/Standard
Regions
latam, southamerica-east1
Down Index
36of 100

What to do

  • Check whether you use CockroachDB Cloud CockroachDB Basic/Standard in latam, southamerica-east1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2026-09-17 19:08 UTC and 2026-09-17 20:39 UTC may need a replay.
  • Subscribe to CockroachDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cockroachdb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CockroachDB Cloud 2

  1. investigating

    CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly

    provider

  2. resolved

    This incident has been resolved. CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) experienced network connectivity issues that have now been fully restored. Connectivity has returned to normal and all affected clusters are operating as expected. We apologize for any disruption this may have caused. If you continue to experience any issues, please contact support.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e3b238fab1

Is CockroachDB Cloud still down?

No, this incident was resolved 2026-09-17 20:39 UTC. For CockroachDB Cloud's live state, see https://down.guide/cockroachdb.

How long did it last?

1h 31m, from 2026-09-17 19:08 UTC to 2026-09-17 20:39 UTC, by the times CockroachDB Cloud posted.

What was affected?

CockroachDB Cloud named CockroachDB Basic/Standard in latam, southamerica-east1.

What caused it?

CockroachDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

CockroachDB Cloud's official status page, https://status.cockroachlabs.cloud, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.