Attachment and image processing delays

What to do

• Check whether you use Coda Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.

  Anything that failed between 2025-10-20 18:09 UTC and 2025-10-20 20:08 UTC may need a replay.

• Subscribe to Coda's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=coda works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Coda 2

1. identifiedOct 20, 2025, 6:09 PM UTC

   Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document. Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs. We are monitoring the situation and hope to have a resolution shortly.

   provider

2. resolvedOct 20, 2025, 8:08 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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