# Attachment and image processing delays

- Provider: [Coda](https://down.guide/coda)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 59m
- started 2025-10-20 18:09 UTC
- Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com
- id: DWN-3d0b6d2884
- Official page: https://stspg.io/gjwn22qn3qp5

## Updates from Coda
### 2025-10-20 18:09 UTC: identified
Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses.
This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document.
Once the AWS + Scanii issues are resolved, it is expected that all images and attachments previously uploaded will become available to collaborators across docs.
We are monitoring the situation and hope to have a resolution shortly.

### 2025-10-20 20:08 UTC: resolved
This incident has been resolved.

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