Attachment and image processing delays

What to do

• Check whether you use Coda Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 37m it lasted.

  Anything that failed between 2024-12-10 07:28 UTC and 2024-12-10 13:05 UTC may need a replay.

• Subscribe to Coda's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=coda works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Coda 2

1. identifiedDec 10, 2024, 7:28 AM UTC

   We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.

   provider

2. resolvedDec 10, 2024, 1:05 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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