# Attachment and image processing delays

- Provider: [Coda](https://down.guide/coda)
- Level: confirmed
- Impact: Degraded
- lasted 5h 37m
- started 2024-12-10 07:28 UTC
- Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com
- id: DWN-5dbb99ec87
- Official page: https://stspg.io/mzmv8xwbl69r

## Updates from Coda
### 2024-12-10 07:28 UTC: identified
We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii).
This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document.
We are monitoring the situation and hope to have a resolution shortly.

### 2024-12-10 13:05 UTC: resolved
This incident has been resolved.

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