Partial outage of pack requests from clients

What to do

• Check whether you use Coda Packs. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 47m it lasted.

  Anything that failed between 2023-02-26 17:23 UTC and 2023-02-26 21:10 UTC may need a replay.

• Subscribe to Coda's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=coda works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Coda 3

1. investigatingFeb 26, 2023, 5:23 PM UTC

   We are aware of an issue that is causing some pack requests to fail when they are initiated from clients. We currently believe this may be an issue within HTTP/2 handling on AWS's CloudFront and we are working with AWS support to try to resolve the issue. We do not currently have a ETA for the issue to be resolved. A workaround for impacted documents can be to reload the document after a few minutes. Pack request results may then appear within the document.

   provider

2. monitoringFeb 26, 2023, 8:38 PM UTC

   We've rolled out a workaround for the CloudFront issue and monitoring to see if it fixes the issue.

   provider

3. resolvedFeb 26, 2023, 9:10 PM UTC

   We've verified that the issue is resolved with our workaround in place.

   provider

Corrections

None so far.

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