# Team has implementing a workaround to restore access to impacted accounts

- Provider: [Cohere](https://down.guide/cohere)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 46m
- started 2025-03-01 03:06 UTC
- id: DWN-542afabf8f
- Official page: https://status.cohere.com/incidents/01JN7TNYP36Q0HHE3YN61XTSJQ

## Updates from Cohere
### 2025-03-01 03:06 UTC: investigating
🔎 We are currently investigating this live incident.

### 2025-03-01 04:12 UTC: identified
🛠️ We have identified the root cause of the incident, and are working diligently to fix.

### 2025-03-01 04:52 UTC: identified
🛠️ We have identified the root cause of the incident, and are working diligently to fix.

### 2025-03-01 05:51 UTC: resolved
🎉 The issue has been resolved and we are back to normal.

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