# Degraded Performance - SEPA Direct Debit Deposits (EU)

- Provider: [Coinbase](https://down.guide/coinbase)
- Level: confirmed
- Impact: Degraded
- lasted 16h 49m
- started 2026-07-18 13:59 UTC
- Coinbase - Website, Coinbase - Mobile, SEPA Transfers
- eu
- id: DWN-297b05c45b
- Official page: https://stspg.io/vw5m51rtx7sr

## Updates from Coinbase
### 2026-07-18 13:59 UTC: investigating
We are aware that some users in Germany and the EU may be experiencing degraded performance when making SEPA Direct Debit (SDD) deposits. SEPA Credit Transfers and all other payment methods remain unaffected. Our team is investigating this issue and will provide an update shortly. Your funds are safe.

### 2026-07-18 15:52 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-19 06:47 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-19 06:48 UTC: resolved
This incident has been resolved.

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